Privacy Policy

Who we are

Our website address is:

This privacy policy sets out how Indicana uses and protects any information that you provide while using

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Indicana may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05 July, 2024.

What information do we collect and how it is used?

Voluntarily submitted information
We may collect personal information from you that you voluntarily submit to the website such as your name and email address submitted through our contact forms or when you leave a comment or subscribe to our email newsletter. 

Our website may collect your personal information that you voluntarily provide to us such as your email address when you create an account, register for our newsletter or contact us with an inquiry by filling up the form on our contact us page. But your email will not be shared with any third parties without your permission unless we are required to do so by law and will only be used for the purpose you provided it. And we may also use your email address to occasionally send you emails regarding our products, services that may be of interest to you. 

You are free to opt out of future email communication by unsubscribing to our newsletters by clicking on the “unsubscribe” link located at the bottom of the email. 

When you leave a comment on our Website, the information in the comments form along with the commenter’s IP address and browser user agent string are collected to assist in spam detection. Comments are also run through an automated spam detection service. We appreciate comments and feedback from our readers but we reserve the right to approve/disapprove or delete comments which are identified as spam or any negative and inappropriate comments. 

An anonymized string from your email address may be provided to Gravatar to see if you’re using this service. Upon approval of your comment, your Gravatar profile picture is publicly visible in connection with it. Please see Gravatar’s privacy policy here:

You may subscribe to the newsletter on our Website, and it may be used for advertising purposes. All newsletters sent may contain tracking pixels which allow us to track and analyze the success of our online marketing campaigns. By using these tracking pixels we are able to see when you opened the email and which links in the email you clicked. Therefore we are able to adapt the content of the future newsletters to the interests of the user. But we assure you that we will not transmit this information to third parties.

Information collected from other sources  
We may receive information about you from other sources.  if you use a third-party software through the site, they may transfer information to us for fulfilment. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The website currently uses the following third-party service providers such as Google Analytics, Site Kit, Anti spam plugins etc.

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. Please view Google’s privacy policy for more information here:

Automatically collected information
Certain information about you and the device you use to access the website is automatically collected such as your IP address, browser type, operating system type, referring website, viewed pages, links clicked, and the date and time you use this site may be logged.

What we do with the information we gather
We require this information to understand your needs and provide you with a better browsing experience when you visit our website and to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided. We will use this information to stay in touch with you and provide you with occasional updates and marketing and also to customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Some of our advertisers occasionally serve you cookies as well. We do not have control over cookies placed by advertisers. We may use advertising service vendors to help present advertisements on the website. These vendors may use cookies, web beacons, or similar technologies to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, these vendors may collect non-personal data such as your browser type, your operating system, Web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these advertising service vendors is subject to their own privacy policies, not ours, and Service Provider disclaims all liability in connection therewith.

Embedded Content and links to other websites:
This website contains embedded content such as YouTube videos and  links to other websites of interest. These external websites are not governed by this privacy policy therefore we are not responsible for protecting the information you provide while visiting those sites through our links. Once you leave our site after clicking on those links you are governed by those websites’ privacy policies and their guidelines.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

3. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


Residents of a country in the EEA (European Economic Area), you have the rights, among others, to:

1. access your personal data

2. have us delete your personal data

3. restrict further processing of your personal data

4. ensure accuracy of your personal data

5. complain to a supervisory authority in your country of residence if your data is being misused.

To exercise any of the above rights, please contact us at

If you believe that data protection laws are being infringed upon by how we process your personal information, you have the legal right to file a complaint with a supervisory authority in data protection in the EU member state of your residence, your place of work, or the place of alleged infringement.

Publicly visible information
By creating a user profile or leaving a comment on the Website, your information may be publicly visible.  

Your Data
If you have left comments or have an account on this Site you may request to either receive that information in an exported file or have all the personal data erased. But this excludes any data we are obligated to keep for legal, administrative, or security purposes.

We request you not to submit any sensitive personal information to our Website.This includes social security numbers, health information, race or ethnic origin, political opinions, religious beliefs, criminal backgrounds, and trade union memberships. If you choose to submit such information, it will be subject to this Privacy Policy. 

Children’s information:
Our Website does not knowingly collect any personally identifiable information  from children under the age of 18.  If a parent or guardian believes that our website has such personally identifiable information of a child under this age in our database, please contact us immediately at and we will remove this information from our records. 


 It is at our sole discretion that we reserve the right to make changes to this Privacy Policy and the changes will be effective immediately. Your personal information will continue to be used in the terms stated in the version of our privacy policy that was in effect at the time of collection.


For further questions regarding our Privacy Policy, if you wish to withdraw your consent to sharing your personally identifiable information with others, or if you want to opt-out from receiving future commercial correspondence emails from us, please contact us at

We will respond to your request and make the requested change in our active databases, if applicable and appropriate, as soon as reasonably practicable. Some requests may not be able to be fulfilled while allowing you access to certain features and benefits of the Site.