DEAR CUSTOMERS,
WE OFFER FREE STANDARD SHIPPING TO CANADA AND USA ONLY. CONDITIONS APPLY.
FOR ALL INTERNATIONAL ORDERS PLEASE MESSAGE US BEFORE ORDERING FOR THE EXACT SHIPPING COST TO YOUR COUNTRY.
IF THE SHIPPING PAID TURNS OUT TO BE MORE THAN THE ACTUAL SHIPPING COST INCURRED THEN WE REFUND TO THE BUYER ANY SHIPPING OVERAGES.
FOR PRODUCTS DAMAGED IN SHIPPING, IF THERE IS INSURANCE ON YOUR PACKAGE PLS FILE AN INSURANCE CLAIM WITH THE SHIPPING COMPANY. OR MESSAGE US VIA ETSY.
IT IS MOST LIKELY THAT THERE COULD BE POTENTIAL SHIPPING CARRIER DELAYS DUE TO DISRUPTIONS FROM COVID-19 AND THERE’S A CHANCE THAT YOUR PACKAGES MAY NOT ARRIVE AT THE ESTIMATED DATE. WE THEREFORE ADVISE YOU TO TAKE A SHIPPING UPGRADE FOR TRACKED SHIPPING SO YOU COULD HAVE AN UPDATE ABOUT YOUR PACKAGE IF IT IS DELAYED.
THOUGH WE TRY OUR BEST TO SHIP YOUR ORDERS ASAP, IT IS OUTSIDE OUR CONTROL ONCE YOUR ORDER IS SHIPPED.
POSTAL DELAYS, ADDRESS ERRORS, SCAMS OR THEFT ARE PROBLEMS BEYOND MY CONTROL.
SHIPPING TIME: WE TRY OUR BEST TO SHIP ORDERS ON THE SAME DAY THEY ARE ORDERED, EXCEPT FOR THE WEEKEND OR NATIONAL HOLIDAYS WHEN THE POST OFFICE IS CLOSED. THIS MAY RESULT IN A LITTLE DELAY BUT IT IS NOT IN MY CONTROL.
DELIVERY NOTICE UPDATE-
IF THE ITEM IS RETURNED TO ME BECAUSE OF AN INCORRECT ADDRESS, THEN YOU’LL HAVE TO PAY TO HAVE IT RESHIPPED. AND IF YOU LIVE IN AN AREA WHERE YOU HAVE TO BE HOME TO RECEIVE THE PACKAGE AND IT IS RETURNED TO ME BECAUSE IT COULD NOT BE DELIVERED, THEN YOU’LL HAVE TO PAY TO HAVE IT RESHIPPED.
CUSTOMS DUTIES & TAXES:
FOR ALL INTERNATIONAL ORDERS OF MORE THAN $100 THE CUSTOMER IS RESPONSIBLE FOR THE CUSTOMS DUTIES, BROKERAGE AND TAXES THAT MAY OCCUR IN HIS COUNTRY DURING SHIPPING
THANK YOU.
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