We offer flat rate shipping as well as Canada post rates for different services to Canada, USA and other international destinations.
If the shipping turns out to be more than the actual shipping cost incurred then we refund to the buyer any shipping overages.
For products damaged in shipping, if there is an insurance o your package, pls file an insurance claim with the shipping company or email us for verification via the contact us form.
It is most likely that there could be potential shipping carrier delays due to holidays or Christmas rush and there’s a chance that your packages may not arrive at the estimated date. In such cases a trackable shipping service is very helpful as you can easily have an update about your package if it is delayed.
Though we try our best to ship your order asap it is outside our control once your order is shipping.
Postal delays, Address Errors, Scams or theft are problems beyond our control.
SHIPPING TIME: We try our best to ship orders on the same day they are ordered, except for the weekend or national holidays when the Post Office is closed. This may result inb a little delay but still it is not in our control.
DELIVERY NOTICE UPDATE:
If the product is returned to us because of an incorrect address, then you have to pay for shipping to have it reshipped.
And if you live in an area where you have to be home to receive the package and it is returned to us because it could not be delivered, then again you’ll have to pay for shipping to have it reshipped to you.
CUSTOMS DUTIES & TAXES:
For all international orders the customer is responsible for the custom’s duties, brokerage and taxes they may incur in the destination country.